AI Knowledgebase

What It Is

An AI Knowledgebase is like a digital brain built for your business. It knows everything about your company brand, services, and answers — just like you would explain them to a customer.

How It's Used

You teach it everything about your brand, services, and how you want customers spoken to. Once trained, it talks to clients exactly the same way you would — professional, accurate, and on-brand answers to every question. It will instantly talk with a voice or text on your website chatbot, Voicemail Receptionist, and text responses to your messages on Facebook & Instagram.

How It Learns

We build your AI Knowledgebase by breaking down every part of your business's brand and services. Through simple questionnaires, we cover each service in detail — what it is, features, benefits, USP, how to get started, and common pain points. We also collect every possible question customers might ask about your company.

All of this information is uploaded as resources the AI pulls from. That's how we train it to answer every customer question on your website, voicemail, Facebook, and Instagram — the same way you would.

Service Selling

AI Chatbot will know everything about your service offerings. Overview/About, Features, Benefits, Value of the Service, Unique Selling Proposition, Why You're the Best in the Market/Reviews, How to Get Started.

About Your Brand

Explain your brand with these subjects. Who We Are, What We Do, Why Us, Where – Serving the Local Community, Company Values, Your Company Difference, Meet the Owner, Staff Profiles.

FAQs

Answer common customer questions have about each service and your brand.

Hours & Locations

Keep clients informed and engaged.

The Brain Behind Every Answer

Your AI Knowledgebase acts like the brain of your business. Like a human, it listens or reads every customer question and instantly finds the correct answer from your knowledgebase about your company, brand, and services.

It translates what your clients ask with their voice or text response into the exact information they need, delivering accurate, professional answers instantly. Whether it's on your website, voicemail, or social media, your AI always responds in your brand voice and expertise.

Benefits for Electricians

Never miss a lead – The AI answers calls, chats, and messages instantly, even after hours.
Win more jobs – Customers choose the electrician who replies first — now that's always you.
Save time – No more repeating the same questions like "Do you do panel upgrades?" or "What's your hourly rate?"
Look professional – Every customer gets a fast, polite, and knowledgeable response.
Run on autopilot – It's like having a receptionist and sales agent working 24/7 without the payroll.

Features (The Brain Behind All Answers)

The AI Knowledgebase is the brain that powers all your customer conversations. It gives instant, accurate answers through:

Website Voice & Text Chatbot – talks with visitors right on your website.
Facebook & Instagram Chatbot – replies to social media messages instantly.
Voicemail Receptionist – answers calls when no one picks up, giving info or booking the job.
Lead Capture & Booking – collects customer details, sends them to you, or schedules calls/appointments.

Our Unique Advantage

"Trained to talk exactly like you would — your brand, your services, your words."

Unlike generic chatbots, our AI doesn't give cookie-cutter answers. It's trained on your company knowledge so customers hear the same answers they'd get if they spoke directly to you.

What Questions Can the AI Answer?

Think of the AI as the brain behind all customer conversations. It instantly answers the questions homeowners ask most, just like you would on the phone.

Services You Offer – "Do you install ceiling fans? Can you upgrade breaker panels? Do you handle rewiring?"
Pricing & Estimates – "How much do you charge for outlet installation? Do you give free quotes?"
Emergency Calls – "Do you offer 24/7 service? How fast can you come out for a power outage?"
Service Area – "Do you cover Miami Beach? How far will you travel for a job?"
Licensing & Experience – "Are you licensed and insured? How many years have you been in business?"
Specialties – "Do you install EV chargers? Can you set up smart home lighting?"

Always On

The AI runs 24/7/365, just like a full-time sales agent who never sleeps. It makes sure no customer call, chat, or message goes unanswered.

Chatbots All in One Dashboard

Your dashboard gives you a complete overview of your chatbots and ongoing conversations.

All messages from your AI Voice & Text Website Chatbot, AI Voicemail Receptionist, and Instagram/Facebook Text Chatbot are stored in one place.
You can log in to the dashboard anytime from your phone or computer.
As soon as a conversation ends, the full transcript is instantly available in the dashboard, so you can review the entire exchange.
At the same time, you'll also receive an email notification letting you know a new message has arrived.

For each bot, you receive the following transcripts:

AI Voice & Text Website Chatbot – For voice conversations, you receive both the audio file and a text transcript. For text-based chats, you receive the full written conversation.
AI Voicemail Receptionist – You receive both the audio file and a text transcript of the voicemail conversation.
Instagram/Facebook Text Chatbot – You receive the full text transcript of the conversation.

With this dashboard, you can see exactly what each client asked, giving you a qualified and educated lead before you ever call them back.

This makes closing easier, since you already know what services they're interested in and can prepare your response.

Having all your AI chatbot conversations in one place means you'll always have a clear view of every qualified lead coming in.

General AI & Knowledgebase FAQs

What is an AI Knowledgebase?

It's a digital brain for your business that knows your brand, services, and answers questions exactly like you would.

How does the AI Chatbot work?

Once trained, it instantly answers calls, chats, and messages on your website, voicemail, and social media.

Do I need technical skills to use it?

No. We handle setup and training — all you do is provide information about your services.

How does it learn my business?

We use questionnaires for each service, covering features, benefits, USP, pain points, and common customer questions to train the AI.

Can it answer all types of customer questions?

Yes. The AI uses your knowledgebase to respond to any question a customer might ask about your brand or services.

Website & Social Chat FAQs

Which platforms does the AI support?

Website voice & text chat, Facebook & Instagram messaging, and Voicemail Receptionist.

Can it schedule appointments?

Yes, it can capture leads and automatically schedule calls or consultations.

Will it sound like me?

Yes, it's trained to answer exactly like you would — maintaining your brand voice.

Can it handle multiple inquiries at once?

Yes, unlike humans, the AI can respond to unlimited customers simultaneously.